BILAN FRAGRANCE STORE
VISIT OUR STORE
IN PRETORIA
Barclays Shopping Centre, 296 Justice Mohamed Street, Sunnyside, Pretoria, 0132
Bilan Fragrance Store
FREQUENTLY ASKED QUESTIONS
How long does shipping take?
Shipping takes between 3-5 working days.
Where can I view my sales receipt?
After creating an account, click on the "My Account" menu item on the top right corner of the page to access your dashboard. Your order history will be visible on your dashboard.
After your order is complete, you will also receive a an email with your receipt.
How can I return an item?
Please call us directly to log a return. If the box has been opened or the item has been used, we cannot accept a return. Return delivery fees will be your responsibility.
Will you restock items indicated as “out of stock?”
Restocking may take time depending on the item. We source our perfumes internationally and the lead times may vary. You can call us to add you to a notification list so that you receive an alert as soon as stock is replenished.
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